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Title

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Payments Solution Delivery Officer

Description

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We are looking for a highly skilled and motivated Payments Solution Delivery Officer to join our team. The ideal candidate will be responsible for overseeing the delivery of payment solutions, ensuring that projects are completed on time, within budget, and to the highest quality standards. This role requires a deep understanding of payment systems, project management, and stakeholder engagement. The Payments Solution Delivery Officer will work closely with cross-functional teams, including IT, finance, and customer service, to deliver seamless payment solutions that meet the needs of our clients. The successful candidate will have a proven track record in managing complex projects, excellent communication skills, and the ability to navigate and resolve challenges effectively. This is a critical role that will contribute to the overall success of our organization by ensuring that our payment solutions are delivered efficiently and effectively. If you are passionate about payments technology and have a knack for project management, we would love to hear from you.

Responsibilities

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  • Oversee the delivery of payment solutions from inception to completion.
  • Manage project timelines, budgets, and resources effectively.
  • Collaborate with cross-functional teams to ensure seamless delivery of payment solutions.
  • Develop and maintain project plans, status reports, and other documentation.
  • Identify and mitigate project risks and issues.
  • Ensure compliance with industry standards and regulations.
  • Provide regular updates to stakeholders on project progress.
  • Conduct post-implementation reviews to identify areas for improvement.
  • Coordinate with vendors and third-party service providers as needed.
  • Ensure that all project deliverables meet quality standards.
  • Facilitate communication and collaboration among team members.
  • Monitor and report on project performance using appropriate tools and techniques.
  • Manage changes to project scope, schedule, and costs.
  • Ensure that customer requirements are met and exceeded.
  • Provide training and support to team members as needed.

Requirements

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  • Bachelor's degree in Business, Finance, IT, or a related field.
  • Minimum of 5 years of experience in project management, preferably in the payments industry.
  • Strong understanding of payment systems and technologies.
  • Proven track record of delivering complex projects on time and within budget.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously.
  • Strong problem-solving and decision-making skills.
  • Experience with project management tools and software.
  • Knowledge of industry standards and regulations.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Strong leadership and team management skills.
  • Attention to detail and a commitment to quality.
  • Ability to build and maintain strong relationships with stakeholders.
  • Proactive and self-motivated with a strong work ethic.
  • Certification in project management (PMP, PRINCE2) is a plus.

Potential interview questions

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  • Can you describe your experience with managing payment solution projects?
  • How do you ensure that projects are delivered on time and within budget?
  • What tools and techniques do you use for project management?
  • How do you handle project risks and issues?
  • Can you provide an example of a challenging project you managed and how you overcame the challenges?
  • How do you ensure compliance with industry standards and regulations?
  • What strategies do you use to keep stakeholders informed and engaged?
  • How do you manage changes to project scope, schedule, and costs?
  • Can you describe a time when you had to coordinate with vendors or third-party service providers?
  • How do you ensure that project deliverables meet quality standards?
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